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Federated Mutual Funds
Our collaboration with Federated Mutual Funds began when the company’s
chairman devised a unique holiday gift for his sales team: a
money clip with a Susan B. Anthony dollar coin as the centerpiece
(see illus 3-5). Introduced by the U.S.
government in the late 1970’s, the coin was intended to take
the place of paper dollars, but consumers rejected it.
To remind the Federated sales team of the dire consequences of making
assumptions, the money clip bore the engraved initials SWTCW (Sell
What the Client Wants). Giving the customer what he wanted, Thunder
Road Brandworks was able to source and produce this very special item
in a few short weeks, delivering just in time to qualify as a holiday
miracle.
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